Some questions you may have

FAQ

FAQ

60 minute session for Teens and Young Adults    $150 + GST = $157.50
60 minute session for Parents and Caregivers      $150 + GST = $157.50

Payment can be made by cash, cheque or e-transfer, and is due in full at each session.

I am a Registered Clinical Counsellor (RCC) in good standing with the British Columbia Association of Clinical Counsellors.

Some extended health providers cover a certain amount of sessions with an RCC. If you have extended health coverage through your benefits, please ensure that there is coverage for an “RCC” prior to your first visit.

I do not directly bill insurance plans but can provide a receipt to submit for reimbursement.

I am a Registered Provider with the First Nations Health Authority

I am a Registered Provider with the Crime Victim Assistance Program

I am a Registered Provider with the Waterfront Industry Employee Assistance Program

24-hour notice of cancelling a session is required.

Should you provide less than a days notice, you may be responsible for the full fee.

Yes. As a Registered Clinical Counsellor, I am required to maintain your privacy by keeping our discussions confidential unless you give me written permission to disclose information to another. However, there are some exceptions to this rule that you should be aware of:

  • If I am worried about your safety or the safety of others (threat of suicide, dangerous self-harm, intent to hurt someone)
  • If I suspect that a child (under age 19) is being abused or neglected
  • If I am subpoenaed as a witness in court or legally requested by a judge to produce your file as part of a legal proceeding

Social Media is a fantastic tool that helps people get informed and engaged. I use facebook and Instagram for this purpose. The following information explains how I conduct myself on the Internet as a clinical counsellor and how you can expect me to respond to various interactions that may occur between us on the Internet.

As a Registered Clinical Counsellor under the British Columbia Association of Clinical Counsellors, I must keep our relationship confidential. If you post on, or follow any of my social media pages, you are opening up the possibility of people inferring about our relationship or asking you about your connection to me.  You get to decide what you tell people. You have a choice as to what you reveal about yourself online, however I will not reveal my connection to you. I will also not “follow,” “friend,” or “like” you on social media. If you need to contact me between sessions, the best way to do so is by phone or email. Please do not attempt to connect with me via social media platforms.  These sites are not secure and I may not be timely in reading them.  Direct email at info@kristintrotter.com is an alternative for quick, administrative issues such as changing appointment times. If you have any questions about anything within this policy, I encourage you to bring them up when we meet.

The age range that I work well with is 13 to 30-ish.  There are so many unique developmental changes and transitions within this span of life, and this is where I have chosen to focus my work. “Young adults” can have a range of experiences. They might  live at home, live independently, be in relationships, be students, be employed, and/or be young parents.

The short answer, no.  That said, I do view “family” as a system of interconnected people, where change occuring for one will impact others within that system. There may be times in my work with teens and young adults where inviting a parent or caregiver into a session may be helpful. As well, when working with parents and caregivers it may be helpful to invite a teen or young adult into a session. Inviting others into your session may be a great way to feel supported through a difficult conversation that might not take place at home

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